Pick Up Mtaani is a delivery service provider that aims to make online shopping easier. The company offers customers the option to shop online and pick up the item from an agent in residential areas. So customers do not have to commute and physically collect purchased items.
Business customers will be available from 6 p.me September can access services via Android and iOS apps. Normally, customers place delivery orders via the Pick Up Mtaani website or via Instagram. Then you can search for ‘Pickup Mtaani’ in the Google Play Store or App Store, install the app and proceed to create an account.
This announcement is an indication that the company is growing. However, delivery services are not yet accessible outside Nairobi County and its environs.
Get Mtaani app features
With the launch of mobile apps, Pick up Mtaani has announced a number of changes. First Pay on Delivery is now available when someone goes to pick up a package from the Mtaani agents. Payment delivery is also possible for delivery to the door. Before the app, all payment was made at the time a customer requested a pickup.
Secondly, the app will have package tracking. Therefore, customers can track the exact live location of a package. This feature is expected to improve trust on the platform. A tracking function is available via the old website, but the tracking is not real-time. In addition, you have to wait for an SMS to confirm the arrival of the package to a mtaani agent.
For sellers using the platform, Pickup Mtaani Pochi gives access to all payments collected after delivery. The sellers can withdraw the money whenever they want. The app also has a customer list that helps sellers organize their customer data.
Finally, the app will have push notifications to inform users about the status of the packages.