Have you decided that Spotify Premium is not your problem? Whether you want to switch to a different service or return to the free version, ending your subscription is easy. We’ll show you step-by-step how to cancel your Spotify Premium subscription.
FAST ANSWER
To cancel Spotify Premium from the Spotify app: Go to Your library > Open your account and select View your subscription > View available subscriptions > Change your subscription > Cancel Premium > Continue to cancel. To cancel your Spotify Premium subscription through the website, log in and then click Change Plan > Cancel Premium > Continue Cancellation.
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How to cancel your Premium subscription in the Spotify app
Spotify has apps for Android, iOS and Windows. Canceling your premium subscription is similar on all platforms, as the process ends in a web browser, regardless of device.
How to cancel Spotify Premium on the Android and iOS apps
Follow these steps to cancel Spotify Premium via the mobile app:
- Tap on Your library bottom of the screen.
- Tap the icon (usually the initial of your first name) in the top left corner to view your account information.
- Select Premium subscription (View your subscription).
- Tap on View available subscriptions.
- Tap at the bottom of the page Change your subscription.
- Scroll to the bottom of the page and select cancel premium below the Spotify Free window.
- Select Continue to cancel and confirm with Yes, cancel.
Once you have canceled your premium subscription, you will be redirected to a short survey asking you why you decided to cancel the subscription. Although your subscription has already ended at this point, you have the option to complete or skip the survey. If you’re in a hurry, scroll down and tap To skip. You can answer and tap the questions Submit if you want to provide feedback.
How to cancel your Premium subscription on Spotify website
Cancel your Spotify Premium subscription via the website with these steps:
- Go to accounts.spotify.com in your browser and sign in to your account.
- Scroll down to the Your plan section and click Change plan.
- Scroll to Spotify Free and click cancel premium.
- Click Continue canceling.
- Confirm your cancellation by selecting Yes, cancel.
The process of canceling your Spotify Premium subscription through the desktop app is more or less the same. Click on your profile picture in the top right corner, select the ‘Account’ option and follow the instructions above from step two.
Please note that as with the app, you will be taken to a short survey about why you are canceling.
Frequently asked questions about canceling Spotify Premium
Yes, you can cancel your Spotify Premium subscription after the free trial period. Follow the same cancellation steps as described above. You will not be charged if you cancel before the trial period ends.
The Spotify Premium cancellation is effective immediately, but you will still have access to Premium features until the end of your current billing period. After that, your account will revert to the free version.
In general, Spotify does not give refunds when you cancel your subscription. However, if you have opted for the annual offer, you can get your money back within 14 days of purchase, provided you have not used Spotify during that period. Your right to a refund expires immediately if you use the service within those 14 days. To request a refund within this period, you must contact customer service. After the 14 day period, you can still cancel your subscription by following the steps above, but you will not be eligible for a refund.
No, canceling your Spotify Premium subscription will not delete your playlists. You’ll still have access to all your playlists, but you’ll lose premium features like offline listening and an ad-free experience.